Revival Recovery Services ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

Name, email address, and phone number
Information submitted through our consultation request form
Communication preferences

Health Information

When you become a patient, we collect protected health information (PHI) as defined by HIPAA. This includes medical history, treatment records, and other health-related information necessary for your care. Our handling of PHI is governed by our Notice of Privacy Practices, which is provided separately.

Automatically Collected Information

When you visit our website, we may automatically collect:

Browser type and version
Operating system
Pages visited and time spent on pages
Referring website addresses
IP address (anonymized where possible)

2. How We Use Your Information

We use the information we collect to:

Respond to your inquiries and consultation requests
Provide psychiatric and mental health services
Send appointment reminders and follow-up communications
Improve our website and services
Comply with legal obligations

3. HIPAA Compliance

As a healthcare provider, we are bound by the Health Insurance Portability and Accountability Act (HIPAA). Your protected health information is handled in accordance with HIPAA regulations and our Notice of Privacy Practices. Key protections include:

Your PHI is only used for treatment, payment, and healthcare operations unless you provide authorization
You have the right to access and request copies of your health records
You have the right to request corrections to your health information
You have the right to know how your PHI has been shared
We maintain physical, technical, and administrative safeguards to protect your information

4. Information Sharing

We do not sell, trade, or rent your personal information. We may share information only in these circumstances:

With your consent: When you authorize us to share information
For treatment: With other healthcare providers involved in your care
For payment: With insurance companies for billing purposes
As required by law: When legally obligated to disclose information
Service providers: With vendors who help us operate our practice (under strict confidentiality agreements)

5. Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

Secure, encrypted transmission of data (SSL/TLS)
Access controls and authentication requirements
Regular security assessments
Staff training on privacy and security

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

6. Your Rights

You have the right to:

Access your personal information and health records
Request correction of inaccurate information
Request deletion of your personal information (subject to legal requirements)
Opt out of marketing communications
File a complaint if you believe your privacy rights have been violated

7. Cookies and Tracking

Our website may use cookies and similar tracking technologies to improve your browsing experience. You can control cookies through your browser settings. Disabling cookies may affect some website functionality.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

9. Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13 through our website. For patients under 18, we obtain parental/guardian consent as required by law.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on this page with an updated revision date.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Revival Recovery Services
Surprise, AZ 85387
Phone: (928) 588-6413
Email: Conor.westermanrecovery@gmail.com

To file a HIPAA complaint, you may also contact the U.S. Department of Health and Human Services Office for Civil Rights.